What to Say and How to Say It

What to Say and How to Say It

Practical Tips for Effective Workplace Communication

308 ₹325 (5% off)
+ ₹50 shipping fee* (Free shipping for orders above ₹500 within India)
Author: Donald H. Weiss
Publisher: Jaico Publishing House
No. of pages: 220
Out of Stock
QR Code
Notify me when available


Other Specifications

Language: English
ISBN: 9788184958065
Published on: 2016
Book Format: Paperback


What to Say and How to Say It provides managers with real-life situations, sample dialogues and practical tips on how to say the right thing to employees at just the right time. It covers performance appraisals, coaching shy employees, dealing with hostile employees, taking corrective action and many other tough situations on the job.

With this book, managers and supervisors can now prepare, plan, and even rehearse in advance for sticky situations. The author presents actual “scripts” – sample dialogs for specific problems.

Using the author’s targeted advice, the dialogs and side bars of key words and phrases, readers will be able to:
• Say just the right thing at the right time in the right way
• Avoid embarrassment and awkwardness
• Build good relationships and defuse conflict
• Work with difficult, emotional, or even hostile employees
• Guide a conversation to a productive outcome for everyone involved

Follow us for offers & updates

Ratings & Comments

Add Rating & Comment


Be the first to rate this book.

Refer a Friend
Free Shipping *
For orders above ₹500
Easy Payments
Multiple payment options
Customer Support
Mon-Sat (10am-7pm)
CommonFolks © 2017 - 2023
Designed & Developed by Dynamisigns

Login to CommonFolks

Welcome back!


Don't have an account? Register

Forgot your password? Reset Password

Register with us

To manage & track your orders.

By clicking the "Register" button, you agree to the Terms & Conditions.


Already have an account? Login

Forgot your password? Reset Password

Reset your password

Get a new one.


Already have an account? Login

Don't have an account? Register

Bank Account Details