An Insight into Organisational Behaviour

“Organizational behavior is the study of both group and individual performance and activity within an organization.” Why do people behave a certain way in an organizational environment? What factors affect job performance, employee interaction, job commitment, leadership and managerial styles? Individuals have studied this very topic for decades in order to find ways of increasing organizational performance. Internal and external perspectives are two theories of how organizational behavior can be viewed. This area of study examines human behavior in a work environment and determines its impact on job structure, performance, communication, motivation, leadership etc. The aim of this book is to understand and analyse group behaviour. The work group is usually the primary source of social identity for employees. The nature of these groups can affect their performance at work and outside the organisation also. The processes that go on within a group – the communication, behaviour, power dynamics, and conflict are crucial for understanding group behaviour.